Updates on self-checkout machine issues

I’ve noticed a few recurring problems with the self-checkout machines lately… Several customers have reported issues with scanning items quickly and a delay in processing card payments. It’s important for us to keep these machines running smoothly, so I’ve flagged these issues to management. Have any of you experienced similar issues or found effective ways to assist customers when this happens?

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I’ve noticed delays too, especially with card payments. Sometimes a quick restart of the machine helps. Have you tried that yet?

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